Maintenance & Repairs:

• Perform routine inspections, service, repair, and maintenance on electric two-wheelers, ensuring all work is conducted timely and in accordance with OEM service manuals and technical requirements.
• Diagnose mechanical and electrical issues using diagnostic tools and tests on both the bike and the battery.
• Educate riders on best riding and maintenance practices such as battery optimization, tire pressures, and identifying early signs of electrical problems.
• Advise the project manager if additional work is needed or if recommended work is unnecessary, helping to optimize workflows and cost efficiencies.
• Ensure the vehicle is clean when handed back after service.

Field Bike Rescue:

• Respond quickly to emergency calls from riders, performing basic troubleshooting and repairs at the breakdown location and/or transporting the bike to a service station for more in-depth repairs.

Maintain a log of field repairs and breakdowns to track common issues and improve fleet

reliability.

Documentation and Reporting:

• Maintain accurate job cards and records of repairs, services performed, and parts used for each bike.
• Report recurring issues to the Project Manager for further investigation and long-term solutions, such as warranty claims to the OEM.
• Assist in developing repair and maintenance protocols to improve efficiency and reduce downtime.
• Work with the admin on parts cataloging and inventory management.
• Attend to requests from the OEM, such as issues or information required.
• Create a work schedule based on the tickets received.

Customer Interaction and Support:

• Interact with riders professionally and supportively, explaining repairs and providing tips for bike maintenance.
• Educate riders on the safe handling of electric motorcycles and how to avoid common issues.
• Provide customer support by answering basic technical questions from riders and addressing their concerns about bike performance.
• Data collection as guided by the project manager

Other Responsibilities:

• Charging Network Support: Assist with the charging network during building and construction, feasibility studies, home visits, charger service, and maintenance as needed.
• Supervising: Supervise the work of apprentices assigned to the Technician.

Your duties may include any other tasks assigned by your supervisor.

• Certificate in Automotive Mechanics or a related field with a minimum of 2 years of experience in automobile repairs and maintenance.
• Skilled in diagnosing and repairing two-wheelers.

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• Ability to read and interpret ROs, service manuals, and technical manuals.
• Knowledge of proper procedures for handling hazardous materials and using tools and equipment.
• Knowledge of electric motor systems and electrical troubleshooting.
• Ability to work under pressure and respond quickly to breakdowns in the field at all times.
• Excellent problem-solving skills and a desire to stay up-to-date with the latest technologies.
• A customer-focused mindset with a passion for delivering exceptional service.
• Good communication skills in Luganda and English.
• Team player willing to support where needed.

Nice to Have:

• Prior work experience with electric vehicles
• Valid riding permit
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), or equivalent Google alternatives (Docs, Sheets)

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to info@greenhubev.com by 2026-04-08. Please include the job title in the subject line of your email. Only candidates who apply to this email and include the job title in the subject line will be considered.

Green Hub East Africa Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.