• A. Estate Maintenance & Operations • Perform daily checks to maintain the estate as clean, well-kept, and aesthetically pleasing. • Oversee landscaping, cleaning, plumbing, and electrical work for the whole estate. • Ensure security protocols are strictly enforced (such as CCTV, gate access, and guard patrols). • Prepare and oversee estate budgets, ensuring that spending is in line with approved allocations. • Maintain a petty cash account and reconcile reports on a regular basis. • Coordinate major repairs and renovations with external contractors. • Check estate water, drainage, and sewage systems are functioning properly. • B. Occupancy & Tenant Management • Actively market the estate for short-term and long-term tenants. • Manage tenant screening, onboarding, and lease facilitation agreement. • Provide high levels of tenant satisfaction via the resolution of issues, complaints, and maintenance requests. • Conduct house inspections upon the departure of tenants to ensure compliance with the lease agreement. • Organize tenant engagement programs for the fostering of a robust sense of community. • Enforce estate rules and log breaches and resolutions of conflict. • C. Security & Emergency Response • Implement and maintain 24/7 estate security. • Be on call for fire emergencies, water leaks, security intrusions, and structural emergencies • Train estate staff and residents in emergency procedures and safety protocols • D. Reporting & Communication • Prepare weekly and monthly reports outlining the performance of the estate on the maintenance, occupancy, security, and finance aspects. • Maintain open communication lines with homeowners, owners, and stakeholders to update them on estate operations. • Give advice and suggestions for maximizing estate services and tenant retention.

• Demonstrated experience in estate management, property maintenance, or facilities operation. • Strong capability to handle operations, budgeting, and organizing maintenance activity. • Strong sales and marketing skills to achieve high occupancy rates. • Understanding of tenant management, lease contracts, and legalities. • Ability to train, manage, and assess estate staff (cleaners, guards, landscapers, etc.). • Strong communication, organizational, and leadership skills. • Knowledge of property management software and reporting tools is a plus. • 2-5 years of relevant work experience • A bachelor’s degree in Engineering, Real Estate, Marketing, Project management- 2nd Class Upper Honours • High School-Minimum B+ mean score • Professional qualifications in either estate management, Valuation, facilities management or related courses.