• Deliver sales targets for bank products and sales fulfillment as set by the bank. • Participate in product campaigns to ensure product information is readily available to customers. • Arrange appointments to meet potential customers and offer bank products and services. • Get feedback from customers or prospects and share them with branch teams as appropriate. • Provide the Branch Manager with daily periodic reports of visits, i.e., Sales achievements, issues and challenges, customers’ feedback, and suggestions to help the team achieve its targets. • Negotiate/close deals and handle complaints or objections. • Collaborate with team members to achieve better results. • Cross-sell bank products to bank clients using authorized techniques to meet customers’ needs and grow the customers’ wallet share. • Ensure the delivery of all the required documents in a timely manner to maintain accurate records in alignment with bank policies and procedures. • Attend regular meetings with the Manager Distribution Channels to review weekly/monthly sales activities, progress on goals, and the status of prospective customers. • Comply with all relevant regulations, laws, and internal policies to mitigate potential risks. • Analyse customer service complaints and analyse the root causes to find a permanent solution. • Ensure that customer satisfaction levels are high & such that customer referrals are generated given good services.

• Bachelor’s Degree in a relevant field. • Skills & Experience • Have the ability to meet stringent targets within defined deadlines. • Basic financial understanding of the lending products. • Highly motivated and passionate about sales. • Ability to handle multiple tasks. • Strong numerical and data entry skills with attention to detail. • Familiarity with sales and cross-selling techniques. • Proficiency in Microsoft Office. • Behavioural Competencies • Excellent communication skills. • Dynamic thinking. • Self-driven and proactive. • High ethical standards and integrity. • Problem-solving abilities. • Proficiency in English Language and any other local language, preferably Luganda.

If you meet the above requirements, please submit your application online by sending a cover letter, a detailed CV, and copies of relevant academic and professional certificates to the following email address: Email: recruitment@trobank.com Application Deadline: 14th May, 2025 Tropical Bank Ltd is an equal opportunity employer. We do not discriminate on the basis of religion, age, citizenship, marital or family status, disability, or gender.