Location: Kampala

Key Responsibilities:

• Contact clients through phone calls, SMS, and WhatsApp to remind them of due or overdue payments.
• Negotiate repayment arrangements and offer tailored solutions (e.g., refinancing, date changes)

Collections Operations:

• Monitor the assigned portfolio and prioritize accounts based on delinquency stage.
• Work closely with field agents, soft/hard collection teams, and supervisors.
• Assist in identifying high-risk accounts for early intervention
• Experience in debt recovery, customer service, or telesales is an advantage.
• Strong interpersonal and negotiation skills

• Fluent in English (Luganda or other local languages are a plus)
• Tech-savvy and familiar with CRM or collection software is a plus
• Highly organized, self-motivated, and target-oriented

Join a dynamic fintech company that’s transforming how people access and manage credit in Uganda!

Apply now and become part of our results-driven team!

How to Apply:

Whatsapp: 0770704742

Email: ramla@majibuafrica.com

All applications will be received and reviewed

Deadline: 14th October 2026