• Customer Service • Respond to customer inquiries via phone, email, and chat. • Resolve customer complaints and issues in a timely and professional manner. • Provide product/service information to customers. • Sales Administration • Handle sales inquiries and follow up on leads. • Process sales orders and ensure accurate data entry. • Maintain sales records and reports. • Administrative Tasks • Perform general administrative duties, such as filing, data entry, and record-keeping. • Maintain a clean and organized workspace. • Provide support to the sales and customer service teams.

• 1-2 years of experience in customer service and sales administration. • Diploma or equivalent required; degree in Business, Marketing, or related field preferred. • Excellent communication, organizational, and time management skills. • Desirable Qualifications • Experience in a fast-paced customer service and sales environment. • Knowledge of sales principles, methods, and techniques. • Proven track record of providing exceptional customer service. • What We Offer • Competitive salary and benefits package. • Opportunities for career growth and professional development. • Dynamic and supportive work environment. • Recognition and rewards for outstanding performance.