• Your core responsibilities will include: • Sales/Operational Leadership: Provide strategic direction and leadership to the sales and operational teams, ensuring alignment with the company’s overarching goals and objectives. • Sales Optimization: Identify opportunities for process improvement and efficiency gains across all sales functions, from order fulfillment to inventory management. • Vendor and Partner Management: Cultivate and maintain strong relationships with key vendors and partners to optimize service levels, negotiate contracts, and drive operational excellence. • Team Development: Recruit, train, and mentor a high-performing operational team, fostering a culture of collaboration, accountability, and continuous improvement. • Performance Monitoring: Develop and implement metrics and key performance indicators (KPIs) to monitor the performance of operational processes and teams, and drive accountability for results. • Compliance and Risk Management: Ensure compliance with all relevant regulations and industry standards, and develop strategies to mitigate operational risks effectively.

• We are looking for someone with: • Core requirements to perform responsibilities: • Work experience in a fast-growing tech startup and/or launching new products in a larger organization. • Strong knowledge of the eCommerce and shipping market in Africa. • Able to lead and scale up 10x a cross-functional team. • Able to build HR, Finance and Ops functions. • Working knowledge of data analysis and performance/operation metrics. • Excellent interpersonal, written and verbal communication skills. • High attention to detail even under pressure and tight deadlines. • Bonus points/nice to have • Work experience with eCommerce and/or logistics in Africa/Middle East. • MBA degree

ShipShap is a fast-growing tech startup that is on a mission to build the future of eCommerce by redefining the shipping software layer in Africa and the Middle East. We connect merchants to world-class shipping carriers around the globe through one API and dashboard. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available. We provide our e-commerce businesses, marketplaces and platforms with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more. Re-phrase ShipShap is a fast-growing tech startup that is on a mission to build the future of eCommerce by redefining the shipping software layer in Africa and the Middle East. We connect merchants to world-class shipping carriers around the globe through one API and dashboard. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available. We provide our e-commerce businesses, marketplaces and platforms with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more. Apply through link below