• Develop an overarching communications strategy document that will guide how to tell the UMEL story internally and externally. • Develop a knowledge management system by establishing a system for capturing, organizing, and disseminating MEL-related resources, tools, and best practices to facilitate access to information and promote learning. • Create and manage stakeholder outreach strategies in collaboration with a broader outreach team to promote learning outcomes and best practices across the mission and implementing partners. • Develop content (including ideation, creation, editing, and visuals) to support learning and adaptive management strategies tailored to identified audiences, ensuring clarity and relevance of communication materials. • Supervise the Graphics and Multimedia Specialist by providing creative direction on all design-related tasks. • Lead the support for the UMEL technical teams in developing tailored training materials that are visually appealing, interactive, and consistent with USAID’s branding and marking guidelines. • Create engaging and accessible dissemination products to share insights, lessons learned, and best practices across the Mission and with implementing partners. • Conduct stakeholder engagement efforts to understand diverse user communication needs. • Synthesize and distill data and learnings from evaluations, assessments, studies, and reviews into digestible knowledge management and visualizations for stakeholder engagement to be used for strategic decisions and practical implementation. • Build internal capacity of colleagues in basic communication skills, such as using approved USAID-branded slide decks and reporting templates. • Collaborate with the Learning Practice Specialist and Director of Performance Improvement to support the documentation of CLA case studies within IPs, the Mission, and the UMEL Activity. • Lead the completion, editing, and formatting tasks to finalize program documents and communications consistent with USAID branding and written standards. • Participate in field visits and support community outreach efforts, including developing field activity schedules, site briefers, etc. • Develop thought leadership pieces, such as blogs and impact stories, for USAID/Uganda and BIXAL to share externally. • Support the development and finalizing of work plans and reports for the USAID client. • Leverage analytics tools and platforms to measure the effectiveness of campaigns and use the metrics to recommend improvements. • Perform other duties as required.

• Bachelor’s Degree in related field, plus 7 years of related experience; or Master’s Degree, plus 3 years of related experience. • Fluent in spoken and written English • Strong writing and editing skills. • Excellent stakeholder communication skills – ability to communicate effectively with various audiences. • Excellent organizational skills – ability to manage multiple content calendars. • Operational knowledge of creative software, such as Adobe Creative Suite, Canva, Sketch, Wow, etc. • Knowledge of best practices for social media engagement. • Demonstrated experience with digital content creation, writing principles, and organization for readability and assistive technology. • Experience in public relations, media, and marketing. • Experience with gathering and distilling SEO data. • Creative thinker and problem solver, interested in participating in brainstorming sessions and improving best practices. • Work Hours: 8