Communications Specialist
Kampala * Full-time
Cyber School Technology Solutions
Category: Communications
Total Positions:
Location: Kampala
Full-time
Salary: Attractive
Posted 8 months ago
KEY DUTIES AND RESPONSIBILITIES
• Purpose of the Job (Main objective of the Position)
• Strategic Communications and Planning
• Content Development and Storytelling
• Media and Digital Engagement
• Stakeholder Communication and Coordination
• Monitoring, Learning, and Reporting
• Key Functions
• Key Results Areas (KRAs)
• Critical Indicators
• Strategic Communications and Planning
• Keep the communications strategy updated and the annual work plan aligned with the Uganda eLearning Initiative for Education Institutions Program and Mastercard Foundation guidelines.
• Ensure consistent branding, messaging, and tone across all communication platforms.
• Maintain an up-to-date stakeholder database for the initiative.
• Ensure all communications outputs comply with Foundation branding guidelines and reflect program values.
• Keep the Crisis and Reputational Risk Mitigation Plan updated, including clear reporting and escalation protocols.
• Capture and amplify youth voices through written, digital, and multimedia formats that demonstrate program impact.
• Content Development and Storytelling
• Document and package success stories, case studies, and lessons learned from program implementation.
• Review and update communication materials such as briefs, brochures, fact sheets, infographics, newsletters, and presentations tailored to stakeholder needs.
• Translate insights from program monitoring and evaluation (M&E) data into accessible and engaging communication products.
• Manage relationships with media outlets, coordinating press briefings, interviews, and coverage.
• Media and Digital Engagement
• Review and update a media engagement strategy for the Uganda eLearning Initiative.
• Manage the program’s digital presence, including website content, newsletters, and social media platforms.
• Design and lead digital campaigns to increase awareness and uptake of eLearning resources.
• Draft and disseminate media releases, op-eds, and feature articles in consultation with program leadership.
• Build and maintain relationships with journalists, influencers, and media outlets to secure accurate and positive coverage.
• Monitor analytics and audience engagement to optimize reach and effectiveness.
• Stakeholder Communication and Coordination.
• Provide timely, tailored communication updates to key stakeholders, including youth, government agencies, education institutions, implementing partners, Mastercard Foundation, and other funders.
• Collaborate with internal teams (Project Manager, M&E, Gender Specialist, Finance, HR) to ensure aligned and accurate messaging.
• Support events, training, and launches by preparing media kits, talking points, and branded communication materials.
• Serve as the focal point for communication with governance bodies and strategic partners.
• Strengthen internal communication across CSTS and project partners.
• Monitoring, Learning, and Reporting
• Monitor and evaluate communication activities against agreed indicators (reach, engagement, feedback).
• Production quarterly and annually
• communication reports to feed into CSTS and Foundation reporting requirements.
• Continuously adapt communication strategies based on lessons learned and evolving project needs.
• Provide evidence-based communication inputs for donor and stakeholder reporting.
• Main Contacts
• Within CSTS:
• Project Manager, Gender Specialist & Vulnerable Groups, Finance Manager, Monitoring & Evaluation Manager, Human Resource Manager
• Board members on communication matters.
• Outside CSTS:
• Educational Institutions, Mastercard Foundation, MOES, MGSLD, UCC, NITA-U, UVTAB, and other implementing partners.
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QUALIFICATIONS / SKILLS
• Bachelor’s degree in communications, Public Relations, Journalism, Marketing, or related field (master’s degree an added advantage).
• Minimum of 5 to 7 years’ experience in communication roles, preferably within development, education, or donor-funded projects.
• Strong writing, editing, and storytelling skills with proven ability to develop engaging multimedia content.
• Proficiency in digital media management, graphic design tools (e.g., Canva, Adobe Suite), and content management systems.
• Demonstrated experience working with international donors and knowledge of donor branding/visibility guidelines.
• Excellent interpersonal and networking skills with the ability to engage diverse stakeholders.
• Core Competencies
• Creativity and innovation in communication approaches.
• Strong organisational and project management skills.
• Creativity and innovation in communication approaches.
• Strong attention to detail and commitment to quality.
• Ability to work under tight deadlines and deliver results.
• Team players with a collaborative approach.
• Commitment to CSTS’s mission of advancing education through technology.
HOW TO APPLY
Please follow the application instructions provided in the full job description above.
CLICK HERE TO APPLYDeadline: Expired
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