• Supervise and coach Collections Officers to deliver targeted recoveries on: • Non-Performing Accounts (NPAs) • Collections of written-off accounts • Achieve acceptable portfolio quality targets of: • Monitor and report o performance and ensure strict adherence to collection policies. • Ensure deliquency escalation policy compliance across all recovery actions. • Foreclose securities where necessary in line with company policies and legal requirements. • Enforce repayment plans and ensure strict client adherence. • Work closely with Product Heads, Regional Managers, and Branch Managers to align recovery strategies with product performance and regional portfolio dynamics. • Liaise with legal, compliance, and credit administration teams on escalated or complex cases. • Conduct regular portfolio reviews and recommend corrective action plans to management. • Promote a culture of discipline, accountability, and results within the collections function.

• Bachelor’s degree in Business, Finance, or related field. • Minimum 3 years’ experience in collections or credit management, with at least 1 year in a supervisory role (experience in microfinance or SACCO will be an added advantage). • Strong knowledge of microfinance/retail banking collections and recovery practices. • Demonstrated ability to achieve strict Portfolio at risk targets and recovery targets, including written-off accounts. • Excellent leadership, coaching, and team performance management skills. • Strong analytical, reporting, and problem-solving skills. • Key Competencies • Target-driven with proven execution capability. • Strong interpersonal and communication skills. • Ability to manage pressure and resolve conflicts professionally. • High integrity, resilience, and commitment to company values. • Why Join Us? • At Premier Credit Uganda, you will play a pivotal role in protecting portfolio quality and ensuring financial sustainability. This is an opportunity to build your career in a supportive yet performance-driven environment.