Reporting to the Sector Head, the role is responsible for conducting ongoing research and analysis to enable the Sector Heads and Relationship Managers to fully understand the clients’ business, context, and identify potential business opportunities for the bank. The role holder is also required to interpret the research findings and analytics and make recommendations regarding potential opportunities or risks so that the sector team can proactively identify solutions or mitigate commercial risks.

Duty Station: Head Office

KEY ACCOUNTABILITIES:

• Conduct research on clients, their business, operations and performance, as well as trends in their specific industries at the request of the Managers and sector heads.
• Compile and analyze information regarding sales activity and business pipeline.
• Interact and liaise with clients with the purpose of providing or requesting information, to assist in the deal execution and/or gathering any other critical information for the Bank.
• Support the Sector Head and relationship managers in the credit process including credit applications, New Business Committee (NBC)- paper preparation, excess management, and compliance related issues to achieve zero write-off of debt, zero operational loss issues and other relevant workflows between Origination and coverage such as annual reviews and portfolio monitoring and client performance requests.
• Act as escalation point for any identified risks to the Sector Head and Chief CIB Officer.
• Support the sector team with managing client service requests and ensuring conclusive responses are provided in a timely manner.
• Support the origination team to improve the portfolio quality by being the contact point for information required to complete annual reviews and quarterly business reviews.

KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:

• University Graduate (Hons).
• Skills in in Sales, Credit & Relationship Management will be added advantage.
• Track record in sales management.
• 3 Years’ working experience with at least 2 years’ working experience in Customer relationship management & sales.
• Computer knowledge especially spread sheet, word & power point.
• Relevant business experience and acumen.
• Outgoing, self-motivated and a good team player able to work under minimum supervision- Self-drive and initiative
• Excellent communication, interpersonal and negotiation skills.
• A self-starter who is oriented and able to meet deadlines.
• Full of energy and enthusiasm.
• Excellent relationship management skills.

INVITATION

If you believe you meet the requirements as noted above, please use the link below to apply.

careers.dfcugroup.com

Once there, click on “Career Opportunities” to get started. (We recommend using Google Chrome for the best experience.)

Deadline: Thursday 8th October 2026

Only short-listed candidates will be contacted.