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Case Manager

Uganda * Full-time
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Amani Sasa

 

JOB TITLE: Case Manager

PROGRAM: Community Service

SUPERVISOR: Head of Programs – community services

LOCATION: Amani Sasa Office

EMPLOYMENT TYPE: Full-Time.

POSITION SUMMARY

The Case Manager is responsible for overseeing implementing care for Amani Sasa clients. The manager ensures the programs run smoothly and efficiently. The case manager provides hands-on support to refugee clients experiencing crisis situations, offering holistic care within the Amani Sasa community.

 


Category: Social work Total Positions: 01 Location: Uganda Full-time Salary: not mentioned Posted 6 months ago
KEY DUTIES AND RESPONSIBILITIES

 

1. Program Oversight and Direct Service

  • Emergency Assistance: Approve and oversee emergency requests within budget and policy.
  • Children’s Welfare: Monitor well-being of scholarship children in coordination with Admin and Logistics Manager.
  • Participant Selection: Oversee intake of clients into the program.
  • Prenatal/Postnatal Support: Mentor young moms through prenatal checkups, delivery, parenting education, and transition support.
  • Mentorship: Conduct ongoing follow-up with participants before and after graduation.

2. Case Management for Refugee Clients

  • Conduct intake assessments and follow-ups, including home visits.
  • Coordinate services such as legal aid, counseling, and healthcare.
  • Facilitate emergency logistics (e.g., food, housing, transport).

3. Documentation, Monitoring, and Evaluation Maintain accurate and confidential records.

  • Track changes in client progress through assessments.
  • Submit timely monthly, quarterly, and yearly reports.

4. Professional Development and Other Duties

Attend staff development and continuing education sessions.

Represent Amani Sasa in program-related events and community meetings.

• Perform other duties as assigned by the COO/CEO.

 

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QUALIFICATIONS / SKILLS

 

SKILLS AND ABILITIES

Social Worker Skills

• Nonjudgmental, empathetic approach

Organization and time management

• Verbal and written communication

Cultural competence and emotional intelligence®

Active listening and critical thinking

  • Patience, flexibility, and problem-solving
  • Team collaboration

Coordinator & Managerial Skills

  • Effective Communication with clients and all stakeholders
  • Build and maintain relationships with community resources

Computer literacy, documentation, accurate and timely reporting

  • Caseload management of clients and allocate resources effectively
  • Strategic planning and organizational knowledge
  • Program research and evaluation

Requirements

  • Bachelor’s degree in Social Work or related field
  • Minimum 3 years of experience in social work, including leadership roles
  • Strong leadership, management and communication skills Experience in program development, implementation and evaluation

 

HOW TO APPLY

 

Deadline of this Job: 5th January 2026, strictly apply to:

apply@amanisasa.org

 

Deadline: Expired
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