Case Manager
Uganda * Full-time
Amani Sasa
JOB TITLE: Case Manager
PROGRAM: Community Service
SUPERVISOR: Head of Programs – community services
LOCATION: Amani Sasa Office
EMPLOYMENT TYPE: Full-Time.
POSITION SUMMARY
The Case Manager is responsible for overseeing implementing care for Amani Sasa clients. The manager ensures the programs run smoothly and efficiently. The case manager provides hands-on support to refugee clients experiencing crisis situations, offering holistic care within the Amani Sasa community.
KEY DUTIES AND RESPONSIBILITIES
1. Program Oversight and Direct Service
- Emergency Assistance: Approve and oversee emergency requests within budget and policy.
- Children’s Welfare: Monitor well-being of scholarship children in coordination with Admin and Logistics Manager.
- Participant Selection: Oversee intake of clients into the program.
- Prenatal/Postnatal Support: Mentor young moms through prenatal checkups, delivery, parenting education, and transition support.
- Mentorship: Conduct ongoing follow-up with participants before and after graduation.
2. Case Management for Refugee Clients
- Conduct intake assessments and follow-ups, including home visits.
- Coordinate services such as legal aid, counseling, and healthcare.
- Facilitate emergency logistics (e.g., food, housing, transport).
3. Documentation, Monitoring, and Evaluation Maintain accurate and confidential records.
- Track changes in client progress through assessments.
- Submit timely monthly, quarterly, and yearly reports.
4. Professional Development and Other Duties
Attend staff development and continuing education sessions.
Represent Amani Sasa in program-related events and community meetings.
• Perform other duties as assigned by the COO/CEO.
QUALIFICATIONS / SKILLS
SKILLS AND ABILITIES
Social Worker Skills
• Nonjudgmental, empathetic approach
Organization and time management
• Verbal and written communication
Cultural competence and emotional intelligence®
Active listening and critical thinking
- Patience, flexibility, and problem-solving
- Team collaboration
Coordinator & Managerial Skills
- Effective Communication with clients and all stakeholders
- Build and maintain relationships with community resources
Computer literacy, documentation, accurate and timely reporting
- Caseload management of clients and allocate resources effectively
- Strategic planning and organizational knowledge
- Program research and evaluation
Requirements
- Bachelor’s degree in Social Work or related field
- Minimum 3 years of experience in social work, including leadership roles
- Strong leadership, management and communication skills Experience in program development, implementation and evaluation
HOW TO APPLY
Deadline: Expired
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