• Case Management for Individual Children and their Families: • The Case Management Officer will provide quality case management services to children who have experienced or are at risk of violence, abuse, neglect and exploitation or are otherwise vulnerable in line with the eligibility criteria and case prioritization guide. • Guide children and their families through the case management process (identification and registration, assessment, case planning, implementation of the case plan, follow-up and review, case closure) as outlined in the Standard Operation Procedures. • Provide psychosocial support and emotional support to children and families throughout the case management process. • Conduct safe referrals to essential services as appropriate, and follow-up to ensure services provided were responsive to the needs identified within the assessment. • Community And Interagency Coordination • Liaise with community members, service providers, NGO partners and government stakeholders to identify and safely refer children at risk. • Maintain an up-to-date service mapping for your geographical area. • Participate in inter-agency case conferences (presentation of cases and dissemination of challenges). • Case Management Teamwork • Actively engage in all capacity building opportunities, including formal trainings, shadowing/observation, capacity assessments, etc. • Participate in regular case management meetings with the case management team. • Prepare for and participate in regular structured individual supervision sessions, identifying challenges and areas for development. • Asses and write BID reports for children and recommend for further management • Other Duties • Adhere to the Child Protection Policy, Safeguarding policy and Code of Conduct. • Provide feedback on written documents and the design of future programming. • Consistently and proactively, monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to management. • Any other duty delegated by your supervisor

• Minimum of bachelor’s in social work, Counselling Psychology, Social Sciences or relevant discipline (Humanities). • Previous work experience in community development or with an NGO (preferably in child protection) will be an added advantage • Minimum 2 years of professional experience working with children. • Excellent writing, facilitation, and organizational skills. • Strong drive for results and ensuring timely delivery of quality products. • Experience managing child protection cases in a sensitive and child friendly manner. • Excellent communication and engagement skills with children and their caregivers. • Able to empathize with children and families that have been impacted by the humanitarian emergency. • Excellent community mobilization skills. • Ability to work individually and within a team. • Able to communicate clearly and strategically with internal and external stakeholders as a representative. This includes effective negotiation and representation skills. • Computer knowledge – Microsoft Word, Excel, Outlook. • Strongly drives performance forward in area of the business for which they are responsible together with the team. • Conceptual understanding of and commitment to humanitarian work. • Remains calm and positive under pressure and in difficult situations. • Aware of impact on others and adjusting own behaviour accordingly. • Desired • Demonstrated ability to work in a multi-cultural environment and establish harmonious and effective working relationships. • Competent spoken English language. • Experience or knowledge of working and living in relevant regions/contexts. • Experience working with IDPs, refugees and returnees.

Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at https://hcri.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1 We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse. Application closes on August 18, 2025 midnight Uganda time.