Job details: Administrative duties:

• Explaining to all our customers about our
• In charge of handling all the clients’ enquiries at the
• Management of branch petty
• Receiving and making telephone calls and advising all through “while you were away” messages when recipients are not in office.
• In charge of all office assets that are not assigned to specific
• Maintaining the clients’ enquiries This shall have the client’s name, the address, the telephone number and the nature of inquiry.
• Ensure that the office is clean, presentable and well
• Advice the clients on loan balances as and when
• Management of courier

Operational roles:

1. Record all incoming and outgoing loan application forms at the reception in the Loan application form book register
2. Record all company cheques in the incoming cheque register
3. Loan Forms – Receive and verify loan application This includes ensuring application forms are duly filled and all relevant documents attached:
   • Passport photos
   • Bank and Mobile Money Statements – where applicable
   • ID Copy
   • Witness ID
   • Spouse ID
   • Check company stamp – where applicable
   • Check the signature of the contact person – where applicable Check the applicant’s signature
4. Ensure all support documents are attached g. previous loan statement.
5. Barcoding loans in Mambu once approved by the Credit Committees

Required Qualifications and Work Experience:

• Degree in a relevant
• Should have worked with Platinum Credit for at least six (6) months
• Computer
• Knowledgeable about record
• Excellent numerical and analytical skills.
• Excellent interpersonal and communication