About the Role.

We are looking for a driven, client-focused Associate Client Executive to join our Employee Health & Benefits team. Reporting to the Head of Employee Health & Benefits, you will deliver specialised insurance solutions to a diverse client base and help lead, service and grow a portfolio of international and complex accounts, ensuring strong outcomes for both the client and OLEA.

QUALIFICATIONS & EXPERIENCE

• A bachelor’s degree in any field, preferably IT, Nursing, Medicine, Human Resource Management, Employee Benefits, Healthcare Insurance certifications or Business Administration.
• A recognised insurance qualification (e.g. DIU, COP, CII or equivalent).
• Proficiency in Microsoft Office.
• Strong client-servicing, communication and analytical skills.
• Ability to work in a team, meet tight deadlines and adapt to changing client needs.
• A growth mindset, intellectual curiosity and personal leadership.
• Ability to travel for client work at short notice.
• Ongoing authorisation to work in Uganda.

KEY RESPONSIBILITIES

• Lead and project-manage end-to-end client servicing for an assigned portfolio.
• Prepare pre-renewal reports, renewal strategies and strategy meeting materials on time.
• Support the sales strategy for managed accounts and contribute to new business development.
• Prepare and share policy summaries as requested by clients.
• Manage the invoicing workflow and quality-check policies and invoices before release to clients.
• Ensure premiums are collected and correctly matched internally.
• Work with the Claims team to maintain high claims and service delivery standards.
• Support technical coverage and policy wording negotiations with insurers.
• Build strong relationships with client organisations and leading insurers in the market.
• Maintain complete, accurate client and insurer records in line with OLEA compliance requirements.
• Market OLEA Uganda’s full range of products and services to clients where appropriate.
• Share knowledge on clients, markets and documentation with the wider team.

Send your CV, Cover Letter and Academic Documents quoting “Associate Client Executive – EH&B” in the subject line to

uganda@olea.africa