• 1 Broker Relationship Management: • Build and maintain strong relationships with existing and potential brokers. • Provide support to brokers by addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. • Conduct regular meetings with brokers to discuss business performance, market trends, and upcoming opportunities. • Deliver an outstanding customer experience as per Britam’s Service standards and Britam’s Customer Service Charter. • 2 Business Development: • Identify and recruit new brokers to expand the distribution network. • Drive new business growth and build critical mass within agreed timeframes as per the business strategy. • Develop and implement strategies to increase sales through the broker channel. • Collaborate with brokers to create and execute sales plans aligned with organizational goals. • 3Training and Development: • Conduct training sessions for brokers on new products, underwriting guidelines, and other relevant topics. • Ensure that brokers have a comprehensive understanding of Britam’s products and services. • Market Intelligence: • Stay informed about industry trends, competitor activities, and market developments. • Provide feedback to the management team on market dynamics and recommend adjustments to the broker channel strategy accordingly. • Performance Achievement and Monitoring: • Drive achievement of performance sales targets • Monitor internal performance targets for brokers and monitor their performance against agreed-upon metrics and take performance achievement measures. • Analyze sales data to identify areas for improvement and take corrective actions as needed. • 4Compliance: • Ensure that the broker channel complies with regulatory requirements and Britam’s policies. • Conduct periodic audits to verify compliance and address any non-compliance issues promptly. • Product Knowledge: • Stay up-to-date with the company’s products, services, and underwriting guidelines. • Provide training and support to brokers on new products and updates. • Reporting: • Generate regular reports on broker performance, market trends, and business development activities. • Present findings to senior management and recommend strategic adjustments. • Perform any other duties as assigned from time to time.

• Bachelor degree in any Business or Insurance related course • Professional Qualification in CII/ACII • Minimum 6 years’ experience with sales and broker stakeholder engagement. • Experience in leading and managing teams will be an added advantage. • Demonstrated proficiency in computer/software packages e.g. Microsoft Word, Excel, and PowerPoint etc. • Knowledge of insurance regulatory requirements & Britam Products. • Strong inter-personal skills and ability to work in a team-oriented and collaborative environment. • A high sales drive and a strong will to succeed; • Critical and Analytical skills • Confident, articulate and with strong communication skills; • Results oriented with ability to work under strict deadlines and meet sales targets; • Well groomed, presentable and strong interpersonal skills; • Excellent communication skills; • Strong team player with excellent leadership skills. • Demonstrate high degree of integrity and professionalism • Strong work ethic • Ensure productivity and performance is achieved and exceeded • Expenditure in area of influence maintained within approved budget • High performance and entrepreneur culture is achieved