• Export Documentation Management: • Prepare and verify export documents (commercial invoices, bills of lading, certificates of origin, etc.). • Ensure timely and accurate submission of documents to customs and freight forwarders. • Logistics Coordination: • Track shipments and ensure timely delivery, addressing any issues that arise. • Monitor inventory levels to align with customer shipment demands. • Customs Compliance: • Work with customs agents to ensure shipments comply with regulations in both exporting and importing countries. • Handle customs clearance and ensure/follow up timely payment of tariffs, taxes, and duties. • Client and Supplier Communication: • Act as the main point of contact between the company, customers and suppliers and associated parties. • Provide shipment tracking and delivery updates to customers. • Communicate with suppliers and internal teams to confirm export schedules and packaging requirements. • Cost Management and Budgeting: • Track logistics expenses and optimize shipping costs. • Negotiate freight rates and other shipping-related costs with providers. • Risk Management: • Conduct due diligence and Ensure adequate insurance for shipments against damage, theft, or loss. • Address shipping issues, delays, or claims to minimize customer disruption. • Stock and Warehouse Management: • Coordinate with warehouse teams to ensure coffee products are packed and ready for export. • Monitor stock levels to ensure timely order fulfillment. • Continuous Improvement: • Stay updated on international trade regulations and shipping best practices. • Identify opportunities for process improvement, cost reduction, and better delivery timelines. • Any other duty that may be assigned from time to time.

• Bachelors in Logistics and Supply chain management or a related academic level. • Female candidates are, especially, encouraged to apply