• Documenting all procedures related to systems support responsibilities; • Facilitating the development of end-user support procedures; • Providing ad-hoc and formal application training and support; • Creating documentation on the current configuration of user host machines; • Providing support for other Systems as required by Management; • Performing routine audits of systems and software; • Applying operating system updates, patches, and configuration changes; • Installing and configuring new hardware and software; • Perform any other related duties as assigned by the Supervisor.

• An Honours Bachelor’s Degree in Information Technology or Information Science/System or Library or Information Science/ Bachelor of Science in Statistics, Mathematics/Physics/Electrical/Electronics from recognized University/Institution. • Skills/Competences • Information Communication Technology Planning and coordinating; • Innovativeness; • Teamwork and Networking; • Concern for quality standards; • Accountability; • Knowledge management; • Communicating effectively; • Flexibility • Age: Below 55 years