• Ensure the Fraud Risk Management framework is effectively embedded and communicated across Retail Banking segment. • Assist Risk Management and Compliance teams in administering all aspects of Customer Due Diligence (CDD) and Anti-Money Laundering (AML) • guidelines, and in upholding policies and standards of the Bank. • Develop effective fraud risk management strategies and timely deploy these strategies across products and channels. • Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country for Fraud Risk Management. • Continuously improve the operational efficiency and effectiveness of fraud risk management processes. • Ensure effective recovery tracking process in place in the country. • Follow rigorous expense management discipline and enhance capacity planning, forecasting and cost reporting processes. • Balance business performance delivery and cost management with risk and control matters to ensure that it does not materially threaten the Group, while remaining within risk appetite. • Ensure to remain alert to the risk of money laundering and assist in the Bank efforts in combating it by adhering to the key principles in relation to:Identifying your customer, Suspicious Activity Reporting (SAR), safeguarding records and not disclosing suspicions to customers.

• A solid comprehension of the local market and Retail Banking business • Strong analytical capabilities. • Excellent interpersonal skills. • Effective communication skills. • Proficient in risk management (operationl & reputational) • Collaborative skills. • Ability to manage conduct • Qualifications • Undergraduate University Degree • Certified Fraud Examiner (CFE) certification is an advantage • What we offer • In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. • Flexible working options based around home and office locations, with flexible working patterns. • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potentia