Agency Recruitment Officer (2 Positions) At Prudential Uganda

Agency Recruitment Officer (2 Positions)

Uganda * Full-time

Prudential Uganda

Job Scope:
Reporting to the Head of Agency Recruitment, the Agency Recruitment Officer will be responsible for leading, guiding & co-ordinating the training function at Jinja or Hoima Branch. Conduct new agent on-boarding training, conducting the rookie development programme, and agency leadership trainings, conducting Pru Academy & structured zero case writers & specialized trainings, conducting branch training needs analysis surveys, scheduling & coordinating boiler rooms & partial training content development. Source for potential recruits, guide applicants through the online recruitment portal, organize and coordinate BOP (Business Opportunity Presentation)

As the ideal resource for this role, the successful candidate will be an ardent team player, with good communication and interpersonal skills, excellent organisational skills, ability to successfully work in a high activity, fast paced environment, excellent computer skills i.e. Microsoft Word and Microsoft Excel, has excellent customer care skills, ability to be flexible in order to deliver required tasks, excellent Time Management Skills, Good communication and interpersonal skills.

Principal Accountabilities:

Talent Sourcing

Identify agent manpower needs across agency teams
Drive recruitment awareness through social media, referrals, career fairs, insurance industry events
Build partnerships with universities/insurance institutes for fresh graduate talent

Candidate Screening & Selection

Screen resumes, conduct initial interviews, assess skills/experience fit
Manage assessments/tests for specific roles (e.g., Numeracy & Grit)
Shortlist candidates for hiring managers’ review

Agency Recruitment Awareness

Promote agency culture, benefits, career paths to attract candidates
Work with marketing to create recruitment fliers for leaders and agents
Conduct Recruitment sessions with agency Leaders on value of MAPA

Compliance & Licensing

Ensure candidates meet agency ideal agent profile and industry licensing/regulatory requirements (e.g., ITC, IRA Uganda)
Manage background checks & where possible qualification verifications

Onboarding Training Support & Contract Signing

Support the Pru Power Sprint training team with on boarding training
Ensure smooth transition for new interns into training and hand over to direct teams

Agency Growth Support

Recruit agents with focus on team performance targets and overall company and group direction
Track new agent performance metrics for retention and growth strategies

Reporting & Analytics

Track recruitment metrics (time-to-fill, source effectiveness, retention)
Report to management on talent pipeline, hiring challenges

Other duties

Perform any other duties as may be required by Management.

Core Competences Required:

Bachelor’s Degree in a Business-related course or Human Resources.
Possession of a professional qualification in insurance or in progress towards attaining it.
Minimum of 3 years work experience in the Insurance Industry.
Experience in designing, delivering and maintaining insurance training materials will be an added advantage
Hands on Practical knowledge of insurance Training and development with coaching and mentoring skills.
Robust knowledge of insurance sales and marketing in Uganda’s Insurance market.
Positive attitude and a yearning to learn and willingness to continuously learn new competencies
Impeccably excellent interpersonal and presentation skills
Great Inspirer and Motivator
Understanding of industry compliance guidelines is desirable
Individual with initiative and ability to work under pressure with minimum supervision
Ability to communicate at all levels.