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Administrator/Customer Care Executive

Uganda * Fultime
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Downswift Company

Customer Service Total Positions: Location: Uganda Fultime Salary: Attractive Posted 1 year ago
Reports to: Supervisor/CEO
KEY DUTIES AND RESPONSIBILITIES
• Stock Management: Conduct regular stock-taking to ensure accurate inventory records. • Financial Administration: Handle invoicing, receipts, petty cash, and bookkeeping using MS Excel. • Customer Relations: Maintain and update the customer database, provide timely feedback, and manage client calls efficiently. • Company Values: Understand and uphold the company’s mission and values in all tasks. • Problem-Solving: Act as a quick thinker and problem solver in handling customer or operational challenges. • Payroll Management: Prepare and manage payroll, ensuring timely and accurate salary processing. • Flexibility & Teamwork: Adapt to flexible working hours and support team efforts where necessary. • Cleanliness & Presentation: Maintain high levels of cleanliness and personal grooming as per company standards. • Industry Knowledge: Possess or be willing to learn about cleaning industry practices and services. • Work Under Pressure: Effectively handle work pressure while meeting deadlines and maintaining quality service. • Training & Development: Participate in training sessions provided by the company to enhance skills.
QUALIFICATIONS / SKILLS
• At least a diploma in a business related course. • Proficiency in MS Office suite, particularly MS Excel and basic accounting/bookkeeping. • Strong communication skills, ability to multitask, and work under minimal supervision. • Previous administrative experience in a cleaning company or service industry is an advantage. • Must be highly organized, a team player, and able to maintain confidentiality.
HOW TO APPLY
How to Apply: Interested individuals may send their applications, including application letter, CV and copies of academic documents to careers@donswift.co.ug or call: 0755930386 Application Deadline: 18th March 2025 Only shortlisted candidates will be contacted.
Deadline: Expired
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