• Maintain a clean, welcoming reception area and professionally receive and direct visitors. • Answer phone calls, take messages, and route calls to the appropriate departments. • Handle all incoming and outgoing mail and courier services, including tracking and record-keeping. • Manage meeting room bookings and ensure access, security, and readiness of rooms. • Coordinate travel logistics, including flights, ground transportation, and hotel bookings. • Manage the diary and schedules of a Partner/Director, including briefing them before meetings. • Support visiting Partners/Directors with office access, hotel arrangements, and transport. • Assist in organizing meetings, conferences, trainings, and other corporate events. • Monitor and reorder office supplies, kitchen items, and consumables to ensure availability. • Process procurement documents such as LPOs, GRNs, and support invoice tracking. • Coordinate maintenance and servicing of office equipment and ensure water supply delivery. • Conduct background research and compile information for reports and presentations. • Maintain proper administrative records and support compliance with documentation protocols. • Prepare and submit courier recharges, transport costs, and supplier invoices; track approvals and payments. • Attend departmental meetings, take minutes, manage follow-ups, and support internal communications and knowledge sharing.

• Minimum of a Diploma in a business-related field • At least 2 years of experience in reception, front office management, administration, or a similar role within a medium to large organization • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) • Strong communication and interpersonal skills • Must be a Ugandan citizen or have a valid Ugandan work permit • Core Competencies • Excellent written and verbal communication skills • Strong organizational and time management abilities • Client-focused, proactive, and self-motivated • Adaptable with the ability to manage ambiguity and change • Professional demeanor with keen attention to detail • Solid understanding of business processes • Knowledge of financial and procurement procedures • Skilled in report writing and project coordination • Experience with calendar management and administrative workflows • Access to a world-class professional environment, career development, and competitive benefits