• Technical Training and Business Learning • Attend and complete all scheduled technical trainings including taking and passing recommended professional exams • Learn company processes, services, technologies, tools and systems used to support all company functions • Participate in rotational assignments in all IT functions, such as IT Operations, Delivery, Cyber Security and Innovation • Attain certification in at least two IT professional courses such as PMP, ITIL, Software Development, Systems Administration, Cyber Security, etc • IT operations • Provide first-line technical support to all staff in resolution of hardware, software, network and security incidents • Paticipate in installation, configuration and maintenance of all company IT systems • Log all IT incidents reported by users, track and report closure or escalation of such incidents • Maintain an accurate inventory of all IT systems and services • Support installation, monitoring and maintenance of all company IT network infrastructure • Support in maintenance of business continuity and availability of systems including backup, restore, software patching and cyber security checks • IT Delivery and Projects Management • Participate in web, mobile and ad-hoc applications development, software coding, debugging and testing activities • Support new systems development documentation and version control activities • Conduct Business analysis and develop Terms of Reference for new business process automation initiatives • Support development of data integrations, data transformation, data storage, and development data visualization, analytics and reporting initiatives • Develop Artificial Intelligence solutions to support business process improvements • Cyber Security • Monitor Security alerts and support the implementation of security policies across all cyber attack landscapes • Help identify and report any software or hardware vulnerabilities • Participate in Vulnerability assessments and penetration testing tasks • Support preparation and execution of cyber security awareness campaigns and training • Support security incidents investigations, root-cause analysis and reporting • Innovation and invention • Participate in technology innovations, ideation and implementation of new ideas • Develop new solutions geared towards 100% paperless organisation • Participate in development of new ideas incubation, testing and change management to drive acceptance and adoption • Documentation and Reporting • Prepare and keep updated technical documentations, and User guides • Develop a knowledgebase on known incidents, trouble-shooting tips or guides and what-if scenerio analysis • Develop AI tool for Search and Find information on corporate intranet • Provide weekly and monthly Progress Reports to Supervisors on tasks and projects handled, challenges and resolutions • Prepare Lessons Learnt documentation for every IT projects handled and keep a central storage of Projects Lessons Learnt.

• A Bachelor’s Degree in Information Technology, Software Engineering, Computer Science, Information Systems, or a related field. • Strong Academic Performance and willingness to learn • Applicants must be fresh graduates who completed their degree within the last two (2) years • Minimum CGPA of 3.6 and above (strict requirement). • Basic knowledge of; • Operating Systems – Windows, Linux Ubuntu, etc • Programming Languages eg Java, Python, C# • Databases eg SQL, MySQL, PostgreSQL, etc • Knowledge of Cyber Security principles. • Skills, Experience and Competencies • Strong Analytical and problem-solving skills • Quick learner and adaption • Attention to details and strong organizational skills