Field Officer
Nakapiripirit District, Uganda * Full-time
GiveDirectly (GD)
Administration
Total Positions:
Location: Nakapiripirit District, Uganda
Full-time
Salary: Attractive
Posted 1 year ago
KEY DUTIES AND RESPONSIBILITIES
• Census team
• Barazas: explain GiveDirectly’s program to entire villages prior to the census surveys; answer any questions.
• Explain GiveDirectly’s program to eligible households
• Meet with the village elder and guides to understand village boundaries
• Coordinating with team members, visit every household in the village, excluding none
• Complete census surveys using TaroWorks with accurate data
• Registration team
• Provide cell phones as necessary
• Ensure someone in the household is ready to operate the phone to access transfers
• Identify and eliminate ineligible households
• Complete surveys using Taroworks with accurate data
• Reinforce information about GiveDirectly’s program to eligible households
• Explain safety and readiness information to recipients
• Ensure someone in the household is ready to operate the phone to access transfers
• Identify and eliminate ineligible households
• Complete surveys using Taroworks and Commcare with accurate data
• Follow-up team
• Follow up surveys: call or visit recipients and administer a survey to confirm transfer receipt and collect data used to improve the program and uncover any recipient problems; in some cases, may need go to the field administer the follow-up survey
• Hotline calls: answer the phone as recipients call in with questions or concerns, answering their questions and escalating any problems as necessary
• Registration problem resolution: for people who have not registered with mobile money or who have registered with the wrong name, call the recipients and advise them on how to register
• Adverse Events case management: identify, report, and escalate adverse events to team leader; examples include: intra-household conflict, rumors about GiveDirectly, reports of a bribe, etc.
• A Field Officer will be a member of one of these teams and may rotate between them depending on the organization’s needs.
QUALIFICATIONS / SKILLS
• Language requirement: Nga’karimojong
• Previous working experience in Humanitarian sector ( at least 1 year)
• Computer and mobile device data entry ability or experience (Commcare, Salesforce, Google suit package )
• Empathy, honesty, and the highest standards of integrity
• Strong interest in advancing the distinctive values and mission of GiveDirectly
• Patience and good judgment in resolving recipient problems
• Possess at minimum a degree in relevant fields
• Previous working experience in the field with vulnerable communities (1-2 years minimum)
• Physical fitness and ability to cope with difficult weather conditions or terrain
• This is a short term contract (2 months) and applications will be processed on a rolling basis.
HOW TO APPLY
Please follow the application instructions provided in the full job description above.
CLICK HERE TO APPLYDeadline: Expired
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