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Field Officer

Nakapiripirit District, Uganda * Full-time
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GiveDirectly (GD)

Administration Total Positions: Location: Nakapiripirit District, Uganda Full-time Salary: Attractive Posted 1 year ago
KEY DUTIES AND RESPONSIBILITIES
• Census team • Barazas: explain GiveDirectly’s program to entire villages prior to the census surveys; answer any questions. • Explain GiveDirectly’s program to eligible households • Meet with the village elder and guides to understand village boundaries • Coordinating with team members, visit every household in the village, excluding none • Complete census surveys using TaroWorks with accurate data • Registration team • Provide cell phones as necessary • Ensure someone in the household is ready to operate the phone to access transfers • Identify and eliminate ineligible households • Complete surveys using Taroworks with accurate data • Reinforce information about GiveDirectly’s program to eligible households • Explain safety and readiness information to recipients • Ensure someone in the household is ready to operate the phone to access transfers • Identify and eliminate ineligible households • Complete surveys using Taroworks and Commcare with accurate data • Follow-up team • Follow up surveys: call or visit recipients and administer a survey to confirm transfer receipt and collect data used to improve the program and uncover any recipient problems; in some cases, may need go to the field administer the follow-up survey • Hotline calls: answer the phone as recipients call in with questions or concerns, answering their questions and escalating any problems as necessary • Registration problem resolution: for people who have not registered with mobile money or who have registered with the wrong name, call the recipients and advise them on how to register • Adverse Events case management: identify, report, and escalate adverse events to team leader; examples include: intra-household conflict, rumors about GiveDirectly, reports of a bribe, etc. • A Field Officer will be a member of one of these teams and may rotate between them depending on the organization’s needs.
QUALIFICATIONS / SKILLS
• Language requirement: Nga’karimojong • Previous working experience in Humanitarian sector ( at least 1 year) • Computer and mobile device data entry ability or experience (Commcare, Salesforce, Google suit package ) • Empathy, honesty, and the highest standards of integrity • Strong interest in advancing the distinctive values and mission of GiveDirectly • Patience and good judgment in resolving recipient problems • Possess at minimum a degree in relevant fields • Previous working experience in the field with vulnerable communities (1-2 years minimum) • Physical fitness and ability to cope with difficult weather conditions or terrain • This is a short term contract (2 months) and applications will be processed on a rolling basis.
HOW TO APPLY

Please follow the application instructions provided in the full job description above.

CLICK HERE TO APPLY
Deadline: Expired
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