• Case Management for Individual Children and their Families:
• Provide quality case management services for children who have experienced or are at risk of violence, abuse, neglect, and exploitation (incl. child labour) or are otherwise vulnerable in line with the eligibility criteria and case prioritization guide.
• Guide children and their families through the case management process as outlined in the Standard Operation Procedures.
• Provide psychosocial support to children and families throughout the case management process.
• Conduct safe referrals for essential services as appropriate, and follow-up to ensure services provided were responsive to the needs identified within the assessment.
• Ensure all record-keeping and reporting is carried out accurately, to a high standard, and on time:
• Community Engagement and Interagency Coordination:
• Liaise with community members (community para-social workers), service providers, NGO partners and government stakeholders to identify and safely refer children at risk.
• Maintain an up-to-date community service providers mapping inventory and a multi-sectoral referral pathway for child protection case management for the geographical area.
• Participate in multi-sector case conferences (presentation of cases and dissemination of challenges).
• Case Management Teamwork:
• Actively engage in all capacity building opportunities, including formal training, shadowing/ observation, capacity assessments, etc.
• Participate in regular case management meetings with the case management team.
• Prepare for and participate in regular structured individual supervision sessions, identifying challenges and areas for development.

• Diploma/Bachelor of Social Work and Social Administration or relevant field.
• Previous work experience in community development or with an NGO (preferably in child protection case management).
• Minimum 1 year of professional experience working with children
• Atleast 1 year motorcycle riding experience with a valid riding permit.
• Required Competencies
• Proven leadership and staff supervision skills, with a track record of building and sustaining high-performing teams.
• Proficiency in computer applications and digital tools relevant to project management.
• Written and oral communication skills in English; fluency in a local language is an advantage
• Willingness to regularly travel across the project sites.
• Proficient in stakeholder engagement and communication.
• Manage multiple projects effectively under pressure.
• Demonstrate analytical and problem-solving abilities.
• ChildFund’s Core Competencies
• Teamwork: Understands their role on the team and how their responsibilities connect with others. Treats team members with respect.
• Contributes to team decisions and proactively expresses personal perspectives in a constructive manner.
• Communication: Actively listens, learns through observation, and uses clear and precise language. Possesses an open and approachable demeanor, with a positive and constructive tone. Demonstrate self-control in stressful situations.
• Results orientation: Demonstrates ability to execute assigned tasks and deliverables in a timely manner and takes responsibility for their outcomes.
• Displays honesty, follows direction and seeks clarification when required.
• Decision making: Demonstrates ability to evaluate situations and understand problems by analyzing information from a variety of sources.
• Resilience: Maintains professionalism in difficult or stressful situations.
• Reflects on, and applies, learnings from challenges, failures, or mistakes, seeking assistance from managers or experienced peers as needed.
• Digital literacy: Uses existing technology effectively and as required in their role.