Associate – Information Technology
Kampala * Full-time
Majid Al Futtaim
KEY DUTIES AND RESPONSIBILITIES
• Maintain and troubleshoot POS terminals, scanners, printers, and payment systems to ensure smooth store transactions.
• Assist in configuring, updating, and supporting retail software (e.g., inventory, CRM, ERP systems) used in-store and online.
• Provide first-level IT support to store staff and back-office teams, resolving hardware, software, and network issues.
• Monitor and maintain store network connectivity, Wi-Fi, servers, and backups to minimize downtime.
• Assist in setting up and maintaining computers, tablets, handheld scanners, and digital signage across retail locations.
• Follow IT security protocols to safeguard customer data, transaction information, and company systems from threa.
• Support integration between physical inventory systems and digital platforms to ensure real-time stock visibility.
• Contribute to rollout of new technologies like self-checkout systems, mobile apps, e-commerce platforms, or cloud-based solutions.
QUALIFICATIONS / SKILLS
• Bachelor’s degree in information technology field is required.
• 2 years experience in an IT Department.
• Good knowledge of URA EFRIS Support is a must.
• Strong problem-solving and troubleshooting abilities.
• Good communication and documentation skills.
• WHAT WE OFFER
• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
HOW TO APPLY
Please follow the application instructions provided in the full job description above.
CLICK HERE TO APPLYDeadline: Expired
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