• System Management & Support • Introduce and onboard new users to the SAP system. • Assign user access rights and periodically review permissions for compliance and security. • Configure, maintain, and update the SAP system as needed. • Provide day-to-day SAP technical support and troubleshooting. • Perform regular data backups and ensure the security of the company database. • Monitor system performance to ensure reliability and efficiency. • Develop and maintain customized SAP reports. • Adapt to new SAP system updates, modules, and process changes. • Collaborate with the IT team to resolve technical queries and system-related issues. • User Training & System Integration • Train new staff on SAP system usage and best practices. • Ensure proper understanding of SAP processes across departments. • Coordinate with different departments to ensure seamless SAP integration into operations. • Compliance & Maintenance • Renew and manage company software licenses. • Understand, implement, and maintain all ISO systems within the company. • Ensure SAP use aligns with company policies and data protection standards. • Perform any other duties assigned by management. • Health, Safety, and Environmental (HSE) Responsibilities • Maintain cleanliness and order in and around the workplace. • Enforce PPE usage and adherence to safety procedures. • Guide and train employees—especially new ones—on safe working practices and environmental maintenance. • Assist management in identifying resources to enhance EHS performance. • Promote proper waste management, immediate spill cleanup, and good housekeeping practices. • Support corrective actions for any EHS deficiencies identified during audits or routine checks. • Ensure prompt medical attention for casualties and collaborate with HR and systems coordinators during incident investigations. • Safeguard company property and staff security. • Promote teamwork, professionalism, integrity, and a culture of continuous improvement. • Integrated Management System (IMS) Commitment • Comply with international standards for Quality, Environment, and Occupational Health & Safety as outlined in the company’s Integrated Management System (IMS) framework.

• Education: Bachelor’s Degree in Software Engineering, Information Technology, Office Computing, or Computer Science. • Experience: Minimum of 3 years in SAP management, configuration, or IT systems administration.