• Monitor and manage delinquent accounts to ensure timely loan recovery. • Develop and implement effective recovery strategies in line with institutional policies. • Conduct field visits to follow up with clients and negotiate repayment plans. • Maintain accurate records of recovery activities and client communications. • Collaborate with branch staff to minimize portfolio-at-risk (PAR). • Prepare regular reports on recovery performance and recommend improvements.

• Bachelor’s degree or Diploma in Business Administration, Finance, or a related field. • Good negotiation, communication, and interpersonal skills. • Strong analytical skills and ability to work independently under pressure.